Premium Guest Services in Rome

Everything You Need in Rome,
Handled Locally

Luggage storage, airport transfers, worldwide shipping, lost item recovery and local guest support from our team in the heart of Rome.

Rated 5.0 by our guests
Located near the Pantheon
Local Rome Team
  • Central Rome
  • WhatsApp Support
  • English & Italian
  • Local Team
  • Secure Luggage
  • Host & Guest Services

Rome's Host & Guest Center · 2 minutes from the Pantheon

One place in Rome.
Two ways we take care of you.

Here to host, or here to explore?

Hosting in Rome

Advena property management team member preparing a Rome apartment for guests

I'm a Host

Property care, guest support, and partner services for hotels and B&Bs. Host better, with your local team.

  • Check-in & Check-out
  • Lost Item Management
  • Property Operations
  • Guest Support
  • Revenue Management
  • On-Demand Support

Visiting Rome

Travelers receiving luggage assistance during their arrival in Rome

I'm a Guest

Luggage, shipping, tours, transfers, lost & found. Travel light, we handle the rest.

  • Luggage Storage
  • Lost & Found
  • Worldwide Shipping
  • Airport Transfers
  • Tours & Experiences
  • Local Guest Support

Need help? Message us on WhatsApp during our opening hours.

Why Advena

Real people. Right here in Rome.

Not an app. Not a locker. A local team you can actually meet.

  • Two Minutes from the Pantheon

    Visit our Host & Guest Center in the heart of Rome.

  • One Local Team

    Storage, transfers, shipping, guest support and property services, all in one place.

  • Real People on WhatsApp

    Message us and speak to our Rome team, in English or Italian.

  • Rome Expertise Since 2007

    Local hospitality experience behind every service we offer.

Piazza della Rotonda and the Pantheon in the morning, two minutes from Advena
A suitcase and claim tag handed over at the Advena counter

Via del Gesù 73, 00186 Rome · Pantheon area

Message our team
Google Reviews

Rated 5.0 by our guests in Rome

5.0
Based on verified Google reviews

“Servizio impeccabile, staff competente e disponibile. Maria Grazia in particolare è stata molto gentile nel consigliare ristoranti un po' meno conosciuti ma dove si mangia benissimo! Super consigliato!”

S

Sebastiano Galli

Review from Google

“Servizio eccellente! Sono rimasta molto soddisfatta della mia esperienza. Il personale è stato professionale, gentile e molto disponibile. Tutto è stato gestito in modo rapido ed efficiente. Anche i prezzi sono davvero onesti e adeguati alla qualità del servizio offerto. Lo consiglio vivamente!”

M

Maryam Monji Azad

Review from Google

“Really impressed with the quality of service and attention to detail. The team is professional, friendly, and truly cares about delivering a great experience. Highly recommended!”

H

Hadi Pouryavi

Review from Google

Come say hello.

Visit us in Rome

We're right here.

Our Host & Guest Center is in the heart of Rome, just a short walk from the Pantheon.

Via del Gesù 73

Rome

2 minutes from the Pantheon

For Hosts

How We Support Hosts

From check-in to operational support, we help hosts protect both the guest experience and the property.

Guest books

Reservation confirmed through your platform

We coordinate arrival

We handle timing and communication

We welcome and assist guests

Professional check-in service

We monitor operations

Quality control during the stay

We support issues

Handle special requests and problems

Property Management & Hospitality Support

For Hosts, we're the team behind the scenes.

Check-ins, cleaning coordination, guest messages at midnight, a lost set of keys: hosting in Rome is a full-time job. We have done it for over ten years, for apartments, for owners abroad, and for hotels who treat us as an extension of their reception. You stay the host your guests remember, and we handle everything they never see.

Ends August 30

Summer Promo 20%, valid for contracts signed by August 30, 2026

Ready to get more from your property?

Talk to our team, no commitment.

+39 347 087 4935 · info@advenaexperience.com

For Hosts

Host Emergency & On-Demand Support

For urgent guest needs, quality checks, maintenance coordination and operational support during active stays.

Cleaning quality checks
Battery replacement
Key support
Guest issue checks
Maintenance coordination
On-demand interventions
Request Host Support